Now offering Virtual Appointments with Telehealth. Call our office for more information.

TELEHEALTH APPOINTMENTS

Dr. Freeman is now offering

TELEHEALTH Visits

New and established patients can connect with us from the comfort of home for routine office visits consultations.  Receive a diagnosis, treatment plan, and prescription electronically submitted to your pharmacy – all through a virtual dermatology visit!

HOW TO GET STARTED

Go to this link to request your telehealth visit:

https://go.intellitriage.com/200935296226962

OR,

Schedule Your Appointment by phone:

Please call us at (352) 732-7779 to book your Telehealth appointment at a specific date and time with your selected provider.

Upon scheduling your Telehealth appointment, you will receive an email from us with a link to download our Pocket Patient app with complete instructions.

At the scheduled time of your Telehealth appointment, you will receive an email with a link to access your Telehealth session.

TELEHEALTH Q&A

Q:  What type of appointments can be performed using Telehealth?

A:  Ideal issues to be addressed using Telehealth include cases of acne, rosacea, eczema, psoriasis, skin discoloration, rashes, spot checks, wound checks, and itchy skin.  Urgent medical and surgical appointments must still be scheduled for an in-person appointment.  If you have an emergency, call 911.

Q:  Can minors participate in Telehealth?

A:  All Telehealth patients need to have their own unique email address, so as long as that’s the case, they can participate.  A parent or guardian must be present for all Telehealth visits at this time.

Q:  Can I choose which doctor I want to see via Telehealth?

A:  You may schedule your Telehealth appointment with the physician or provider of your choice. 

Q:  What if I need to cancel?

A:  Call our office immediately if you need to cancel or reschedule. 

Q:  Who should I call if my provider is not available at my scheduled appointment time?

A:  If you allow push notifications on your device for the PocketPatient application, you should expect both a pop-up notification & email when your provider has initiated the meeting.  Once the provider initiates your video visit, the link will expire within 10 minutes if you do not join in. Please be sure to connect when you receive your notification. Call (352) 732-7779 (Ocala office) or (352) 750-6946 (Villages office) if you experience any difficulties.

Q:  What type of device can I use for a Telehealth appointment?

A:  Telehealth visits can be conducted through the PocketPatient app on your iPhone (iOS 11 or newer), Android (Android 7 or newer), or web browser (Chrome v46 or newer; Mozilla Firefox v42 or newer).

Q:  Are there any additional resources to help?

A:  Yes!  PocketPatient has created some useful videos to help explain the process more visually.  Select the video below for more information:

 

Author
Dr. Michael Freeman

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